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  • The Vital Role of Purpose and Meaning in Employee Engagement

    • September 29, 2018
    • Posted by: CSIA Editorial Team
    • Category: Community, Competitive research, CSIA, CSIA Blog, Employee Engagement
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    employee engagement

    We have explored the importance of internal customer care in several of our past blog articles such as The Customer Journey, Customer Care Begins at Home and Emotional Intelligence in the Age of Automation. These core internal customer service values can only be put into action when the organization’s management understands how vital a sense

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