OUR SERVICES
Organisations
Organisations need to continually adapt to keep pace with new challenges and trends – so they can be sure they’re still providing world-class customer experiences. Assess your organisation against a world class customer service standard.
Professionals
As a customer service professional, you’ll set the tone for great customer experiences across your entire organisation. Get best practice know-how and practical support to be a leading example in your field.
WHAT OUR CLIENTS SAY

“My vision for the Customer Service Institute of America is to ensure all organizations and their team members feel great about what they do, and to understand the balance required between Passion and Process in order to achieve exceptional and consistent customer experiences.”
A message from Christine Churchill Burke –
Executive Director and Founder of
Customer Service Institute of America
IN THE SPOTLIGHT
TV Interview – Morning Edition – Christine Churchill Burke
and CSSC Ltd.
Keep better customer service in your sights.
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