Why our consulting
We are a full service business development group – we build strategies and systems.
read moreGlobal consumer insights
Rapid and sustainable solutions to the most complex business challenges with cooperative process-driven.
read moreThought Leadership
A solution is proposed, from here you can action the plan with just outline assistance.
read moreindustries
Travel and Aviation
Consulting
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
Business Services
Consulting
We consider all the drivers of change – from the ground up and we’ll motivate and support you to make the change.
Consumer Products
Consulting
Design repeatable growth models and innovation pipelines that generate new products with higher potential and lower risks of failure.
Financial Services
Consulting
We work buy-side and sell-side and give our clients hard-hitting and objective answers and focus hard on the best opportunities.
Energy and Environment
Consulting
We work across all the major construction geographies and end sectors, meaning we understand the underlying drivers in construction markets.
Surface Transport &
Logistics Consulting
Scheduled transport operations, from broad market trends and strategy to the development of integrated commercial strategies.
testimonials
Greg Neff
“…the information taught in the CCSM course was outstanding. I gained a deeper understanding of the theory behind customer service and have been able to utilize the practical exercises in my current managerial position.”
Ali Malik
“The Certified Customer Service Manager course was very informative and the knowledge I obtained through this course is something I utilize in my daily work. I found the modules both challenging and relevant for my current role and in growing my abilities for future endeavors.” -Ali Malik
Sandhya Keller
“This is an excellent certification course for anyone in a customer service management role. It provides relevant, thought-provoking content, case studies and tools which can be implemented immediately to improve customer service protocols and processes. The CSIA mentor provides great feedback and prompt support is provided throughout the course when needed. I highly recommend this training!”
Ali Darwish
Certified Customer Service Manager course is one of the most beneficial programs I have taken in my individual development life. Truly, every module I have completed, I have a list of improvement plans that I want to implement. It covers everything related to customer service and provide a holistic improvement plan for the entire organization. The support team are very responsive and provide the required support very quickly.
Christina de Sousa
I love love absolutely love this course! I have the most amazing time going through the activities. The information is so easy to apply in the workplace it has already begun to change the way we do things at CSF.
Deb Dupnik
Now, I have the knowledge to be able to manage more effectively and deliver unexpected, positive results in a variety of situations that require a higher level of specialist knowledge.
news
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14 Tottenham Road, N1 4EP, London, United Kingdom
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+1 212-226-3126
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148 Commercity Isola Road, M1 R43 Berlin, Germany
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+3 864-784-4848
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10 Via Della Consordia Road, S3 7ME Madrid, Spain
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+1 212-226-3126
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14 Mao Road, N1 4EP, Los Angelos, USA
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+1 212-226-3126
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148 Commercity Isola Road, M1 R43 New York, USA
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+3 864-784-4848
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10 Via Della Consordia Road, S3 7ME Miami, USA
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+1 212-226-3126
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