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CSIA Blog
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AMERICAN Receives International Award for Customer Service Excellence
- July 25, 2016
- Posted by:
- Category: CSIA, CSIA Blog
No CommentsAMERICAN Cast Iron Pipe Company’s Ductile Iron Pipe Division received the 2015 International Service Excellence Award that recognizes excellence, professionalism and outstanding achievement in customer service. The award is administered by the Customer Service Institute of America (CSIA), which certifies organizations against the International Customer Service Standards (ICSS). These standards provide a balanced internal scorecard