Call Us
630.410.2062
2018 March
-
Business Etiquette and Customer Service in the Digital Age
- March 23, 2018
- Posted by: CSIA Editorial Team
- Category: Community, Competitive research, CSIA, CSIA Blog, Innovation, International, Professional Implementation
No Comments
As we enter an increasingly technological, digital and AI-dominated world, it may be tempting to conclude that common courtesy and business etiquette no longer matter. However, even in this digital age, how people perceive and experience each other – whether in the workplace or social settings – is still a very important part of personal
-
Announcing the 2017 International Service Excellence Award Winners
- March 20, 2018
- Posted by: CSIA Editorial Team
- Category: Community, CSIA, CSIA Blog, International, International Customer Service Standard, International Service Excellence Awards, ISEA
The Customer Service Institute of America (CSIA) is the body delegated by International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. These awards are recognized as the premier service awards around the globe. Organizations and individuals that excel in service excellence compete in a variety of categories to recognize their