- January 26, 2017
- Posted by: Dylan Wodrich
- Category: Business plans, CSIA, CSIA Blog, Innovation
Servant leadership can be a powerful thing. Considering the numerous different aspects that make a great servant leader, distinguishing the most important characteristics can be a daunting task. Thus, to aide you in your quest for leadership mastery, here is a list of what I consider to be the three most important aspects of a good servant leader, coined by myself as, “The Three H’s of Servant Leadership”.
As a servant leader, you should be an all-in-one, one-stop-shop for any question from any employee. Leaders should not be good at one or two things, but competent in all aspects of the business they are running or the people they are leading. Once you can check all those boxes, you must then ensure that you are approachable and not intimidating in any way (it doesn’t matter if you can answer everyone’s questions if you genuinely frighten your employees and they never get the nerve to ask you anything).
This is the “servant” part of “servant leadership”. Even though you’re in a leadership position, you can’t let your job title or power get in your head. Ultimately, as a leader you are just as valuable as the employees you lead. Thus, you shouldn’t be afraid to get your hands dirty and do whatever it takes to get the job done. If this means making copies, you make copies. If this means replying to a customer’s complaint email, then you reply. If this means scrubbing the toilet after…. Okay, you get the point. By doing this, you’ll not only get more done for your team, you’ll also help to shape a powerful new atmosphere in the office. If a newly hired employee sees that their boss is making copies for a regular employee, they’ll notice… and they’ll probably apply that same attitude to their own work.
This is very similar to the previous. However, it is less about the willingness to help, and more about your own attitude and perception. As I mentioned, you can’t let your job title get into your head. Sure, any leader can do the jobs of their employees, or help with mundane tasks. However, what’s your attitude while you’re doing it? If the entire time, you’re thinking “I’m making too much money to be doing this”, then you’re missing the point of servant leadership. The way these leaders should serve is with selflessness in mind, and these tasks should be done for the intentions of the people you lead and the group effort, not because “I have to”.
So, there you have it. The Three H’s of Servant Leadership. If you apply these three H’s to your own leadership style, you’ll become a more effective, approachable, and commendable leader.
Did I miss any? What are your top three qualities of a good servant leader? Comment below and join the discussion!